Content Regulation Section 2 is responsible for processing complaints made to the BA about broadcasting matters. The licensees under its regulation are:

Domestic free television programme services
Asia Television Limited
Television Broadcasts Limited

Domestic pay television programme services
Hong Kong Cable Television Limited
PCCW VOD Limited
Galaxy Satellite Broadcasting Limited

Non-domestic television programme services
Starvision Hong Kong Limited
Galaxy Satellite Broadcasting Limited
APT Satellite TV Development Limited
Starbucks (HK) Limited
Asia Plus Broadcasting Limited
MATV Limited
Turner International Asia Pacific Limited
China Entertainment Television Broadcast Limited
Pacific Satellite International Limited
i-CABLE Satellite Television Limited
Pacific Century Matrix (HK) Limited
Sun Television Cybernetworks Enterprise Limited
Auspicious City Limited
Asia Television Limited

Sound broadcasting services
Hong Kong Commercial Broadcasting Company Limited
Metro Broadcast Corporation Limited

Licensees of other licensable television programme services
Under the Memorandum of Understanding first signed in 1995 and later revised in 1999, by the Chairman of the Broadcasting Authority, the then Secretary for Information, Technology and Broadcasting and the Director of Broadcasting, Radio Television Hong Kong (RTHK) voluntarily subjected itself to the regulation of the BA over matters concerning programme standards. The Content Regulation Section 2 can now process complaints about television and radio programmes produced by RTHK.

Regulation of programmes is focused mainly on standards of taste and decency, such as those concerning portrayals of violence, sex and nudity, use of language, protection of children, accuracy and impartiality in news, current affairs and factual programmes. For advertisements, the focus is on truthfulness, legality, special restrictions or requirements imposed on different products and services, limits on total advertising time, and clear distinction between programme and advertising materials. Possible contraventions will be referred to the BACC for deliberation.

For details of the complaints handling procedures, please browse the BA homepage at (http://www.hkba.hk).